Privacy Policy

The controller of your personal data is TianJin LongChuang ShiJi Automotive Technical Co., Ltd., registered at No.1 Xin'an Road, West Zone, Tianjin Development Zone ("we", "us").

For any question about this policy or about your data, write to inquiry@launchdesign.com.cn or use the contact details in the site footer. We will respond within 1 month from the date we receive your request (except in cases prescribed by law).

What you give us. When you submit the inquiry form on the home page or the contact page, we collect your name, company name, work email, country or region, the service you are interested in and your project brief.

What we collect automatically. When you browse the site we collect your IP address, browser and device type, the pages you view, the page you arrived from, and the approximate region derived from your IP address. These come from our server logs and — only if you accept analytics cookies — from Google Analytics. If you accept marketing cookies, advertising tools such as Google Ads and Meta also collect similar information to measure conversions. When you contact us via WhatsApp, phone call, email, or private messages on social media, we collect the information you proactively provide during that communication.

Please note: name and work email are mandatory fields for us to respond to your inquiry. If you fail to provide them, we will not be able to process your request. Company name, country/region, the service you are interested in and project brief are optional.

We use personal data for the purposes below. The legal basis is in brackets.

• To answer your inquiry and take steps towards a possible contract (contract or pre-contractual steps).
• To understand how the site is used and improve it (your consent, given through the cookie banner).
• To measure and run advertising on platforms such as Google and Meta (Facebook and Instagram) (your consent).
• To keep the site secure and prevent spam and abuse — for example, the inquiry form is rate limited per IP address (our legitimate interest).
• To comply with legal obligations (legal obligation).

We do not sell your personal data. We share it only with the providers below, and only as far as needed to run the site and answer you.

• Google — analytics and advertising (Google Analytics 4, Google Ads). Please note that, if we run advertising campaigns on Google, Google may use cookies for advertising and remarketing — to measure conversions and to show our ads to people who have visited this site. You can opt out of Google personalized advertising in Google My Ad Center: https://myadcenter.google.com.
• Meta (Facebook and Instagram) — advertising and conversion measurement (Meta Pixel). If we run advertising campaigns on Meta, Meta may use cookies to measure conversions and to show our ads to people who have visited this site, and this data is transmitted to Meta. You can manage your ad preferences in Meta's Ad Settings: https://www.facebook.com/adpreferences.
• Our hosting and CDN provider Tencent Cloud — where the site, the back-end system that stores inquiries and the server logs live.
• Our email provider NetEase Enterprise Email — used to reply to you.

Our systems are hosted on Tencent Cloud in Singapore. Some of our service providers including Google and Meta may process and transfer personal data to other countries/regions outside your jurisdiction.

Where required, we rely on: (i) the European Commission's Standard Contractual Clauses (2021/914) for transfers from the EEA; (ii) the UK International Data Transfer Addendum for transfers from the UK; (iii) for the transfer of personal data of individuals within the Chinese mainland, such transfers shall be handled in accordance with the relevant provisions of the Personal Information Protection Law of the People's Republic of China; and (iv) where applicable, we shall comply with the data processing provisions set forth in the agreements we have entered into with Tencent Cloud (Singapore) and NetEase Enterprise Email. Transfers are protected by encryption in transit and at rest and by role-based access control.

Inquiries: we keep them only as long as necessary for the purposes above and as required by law. If no business relationship results, we delete the inquiry 24 months after our last contact. If one does, we keep the records for the duration of that relationship and afterwards only for the periods required by law or to handle warranty, product-safety and legal claims (normally no more than 10 years). When we no longer need it, we delete or anonymize it.

Analytics data: 14 months (configured in Google Analytics).

Advertising data: retained by Google and Meta under their own retention policies.

Server logs: 30 days.

Subject to your local law, you have the right to access, correct, delete or restrict the processing of your data, to object to it, to receive a portable copy, to withdraw consent at any time, and to lodge a complaint with your local data protection authority. We will verify your identity before acting on a request (normally by confirming control of the email address used in your inquiry).

• Withdraw cookie consent: use the Cookie settings link in the footer, or clear your browser storage.
• Exercise any other right: email inquiry@launchdesign.com.cn. We shall respond to your request within one calendar month. Where requests are complex or numerous, this period may be extended by up to two further months. Requests are generally free of charge; where requests are manifestly unfounded or excessive, we may charge a reasonable fee or refuse to act, stating our reasons.

The site is served over HTTPS, access to inquiry data is limited to the people who need it, and the inquiry form is rate limited to prevent abuse. No system is perfectly secure — if you believe your data has been compromised, contact us.

In the event of a personal data breach, we shall, within the time limits prescribed by applicable law, notify the relevant regulatory authorities in accordance with legal requirements. Where a breach is likely to result in a high risk to your rights and freedoms, we will notify you without undue delay, describing the nature of the breach, our contact point, the likely consequences and the measures taken. With respect to personal information within the territory of China, we shall, in accordance with Article 57 of the Personal Information Protection Law, promptly take remedial measures and notify the departments and individuals responsible for fulfilling personal information protection obligations; if such measures can effectively prevent harm caused by leakage, alteration, or loss of the information, we may refrain from notifying the individuals concerned.

This site is aimed at business users and is not directed at children under 16. We do not knowingly collect their personal data.

We may update this policy; the date at the top always shows the current version. If a change affects your choices, we will ask for your consent again — the cookie banner reappears when the policy version changes.